The Opto platform is interoperable with the DoS and NHS Spine & the Trust’s clinical system making the adoption in urgent & emergency care seamless.
All health information and guidance in our triage system has been through a clinically governed and rigorous quality assurance review process.
Our framework uses encryption to keep patients' details and interactions private. we are fully compliant with Data Protection & GDPR.
We have partnered with the most reputable names in the business to ensure excellence in care for all patients.
Typical Patient Flow
Patient arrives in the ED department and downloads the Opto app or uses the in-reception devices.
Patient checks-in &
carries out digital triage
process. This will then
provide a clinical
priority score P1 - P5,
injury or illness
P1-P3 Illnesses stay in the ED, P1/P2 injuries stay in the ED/UTC - P1-2
illness patients stay in
the ED - P3-5 injury go
to co-located UTC, P4-5
illness to receive remote
At this point the
patient may choose to
keep friends & family
updated with our ‘In
The Loop’ feature
Whether patients are admitted or discharged, the will receive follow-up instructions or further appointments via our app. Discharge summaries are sent electronically to their GP.
Patient receives in-person assistance and is admitted or discharged where required
If a patient is streamed to a co-located UTC, we can assist in scheduling an appointment where they will be be given a virtual ticket
Patient is advised to return home where they will have a telecommunication consultation booked with a clinician via our app.
Patient has a video
consultation with a